Protect Yourself From Debit Card Fraud
  • Guard your card and PIN
  • Never gove card and PIN to anyone
  • Download the Card Nav App on your mobile device for early detection
  • Sign up for online banking to monitor your account
  • Review account statements regularly
  • Report lost or stolen card immediately by calling (575) 829-3366
Suspected Account Fraud

If you suspect fraud on your account follow these steps:

  • Call JVCU to verify transactions
  • Close debit card and order new card
  • If fraudulent charges have posted (not pending, but posted) you have 60 days to come into Credit Union to dispute the charges

Never hesitate to call us with questions at (575) 829-3366

Beware Of Scams

Know that city, state or federal government, including the IRS, WILL NOT call you for any personal information or demands for money.

Grandparent Scams

Targets military families with overseas soldiers, claiming they are in trouble and need money

Jail Scams

If someone is in jail, that person will call or a bail bondsman will call. Police WILL NOT call to demand money for release.

Computer Scams

If a pop-up window appears stating you have a virus with a phone number to call for removal, DO NOT call that number. Take your computer to a computer expert you trust for help.

Stay Informed

Questions? Ask us! We are here to help

Mobile Apps

Check out our suite of mobile apps that are geared to make your life easier. From a full mobile banking app where you can check balances, complete transfers and pay bills to an app that allows you to take control of your debit card security and many more.  Click here to see all of our apps

How Are We Doing?

We want to know what you’re looking for in a financial institution. Do we offer all of the products and services you need? Is there something you want us to do differently? Send us an email to let us know? Your feedback is important to us.

Don't Get Burned

Know the security features on US money before you accept it. For more information on how to detect counterfeit money: www.uscurrency.gov

Contact Us

Phone: (575) 829-3366
Fax: (575) 829-3365
Toll Free: (866) 300-6583
FlashTalk:    (866) 300-6583
Email: Click Here
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NCUA   Equal Opportunity Lender