Login to your Account


interior masthead banner overlay


Federal Trade Commission Recommendations

  • Check your credit reports from Equifax, Experian, and TransUnion –for free – by visiting annualcreditreport.com. Accounts or activity that you don’t recognize could indicate identity theft. Visit IdentityTheft.gov to find out what to do.
  • Consider placing a credit freeze on your file. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won’t prevent a thief from making charges to your existing accounts.
  • Monitor your existing credit card and bank accounts closely for charges you don’t recognize.

If you decide against a credit freeze, consider placing a fraud alert on your file. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name really is you.

  • File your taxes early – as soon as you have the tax information you need, before a scammer can. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. Respond right away to letters from the IRS.

Ways to Protect Your Accounts

  • Closely monitor your account activity by reviewing your statements, using online banking or the mobile app and immediately report any fraudulent/ unauthorized transactions.
  • Update user names and passwords often and use a combination of letters, numbers and special characters.
  • Set credit and debit card usage notifications.
  • Download the CardNav app on your mobile device. This app allows you to see debit card transactions and shut the card off at the first sign of unauthorized transactions.

Regulation E

Regulation E carries out the purposes of the Electronic Fund Transfer Act. In particular, it helps protect consumers from certain erroneous or fraudulent electronic transfers made from their account. Regulation E applies to consumer accounts only, including consumer checking and savings accounts. Regulation E does not apply to transactions on business accounts, including transactions made with Online Banking for Business. If you suspect an erroneous or fraudulent electronic transfer was made from your consumer account, you should immediately contact Jemez Valley Credit Union to report the transaction.

Disaster Preparedness

Identity Protection

Fraud and Scam Protection